How to Design Better Teamwork

Research into what motivates teams

In today’s issue, we explore recent research into what motivates teams. This research can help us design better teamwork by understanding team dynamics and what motivates different people.

It got me thinking about a group or teamwork in a school or academic setting, so I have shared some guidance and thoughts about that.

An essential affirmation I had was the critical nature of the design of teams and what they do.

Photo by Daniel Larsen on Unsplash

Together, everyone achieves more — or less?

A team at TU Dortmund University in Germany have published an interdisciplinary meta-analysis on effort gains and losses in teams.

You can access either the academic paper or a summary blog post from the researchers on Aeon.

From the beginning, the authors highlight the importance of intentional design.

Our analysis of the data shows that whether teamwork boosts motivation or saps it strongly depends on how the work is designed.

And it looks like one of the keys to boosting motivation is how we perceive our contribution. As educators, facilitators, and designers, we need to ensure each team member can make a meaningful contribution to their team’s performance.

when people perceive their contribution to the team’s outcome as indispensable, they tend to show greater effort than they would when working alone. These ‘effort gains’ can be due to team members aiming to be prosocial: they care about others and want to make a difference to the team.

You might apply dispensability in a range of ways, such as:

  • What roles do people take on in a meeting?
  • What do people do during a breakout in a workshop?
  • What specific tasks are assigned during a discussion session in a class?
  • Do people understand how their workshop contribution is integral to our collective success?

On reflection, the level of dispensability is a proxy for what we value. You would hope anything we design is worthy of the learner’s time.

Social Comparison

One of the critical factors that impact motivation for team members is social comparison.

The desire to evaluate oneself is a basic one, and when working in a team, individuals commonly compare their own performance with their teammates’ performances.

The researchers discovered this comparison could go in different directions. If a team member displays significantly superior abilities, it leads to demotivation, frustration and feelings of failure.

Team membership is most beneficial when it creates a visible, proximal, and relative advantage.

People often strive to match or exceed the performance of others, which makes working with slightly better teammates a very motivating experience…it is advisable to compose a team such that members are similar in their abilities, but with some of them being somewhat superior to boost the others’ motivation.

Some thoughts from a different direction.

I struggle identifying the ‘slightly superior’ teammate — how do we measure this?

We are also assuming we have an accurate understanding of our ability. The Dunning-Kruger effect often masks this. This cognitive bias leads us to mistakenly assess our abilities as being much higher than they are.

I am also thinking about mixed ability grouping in schools, but I need to read further into the collision of that strategy with these ideas.

Collaborative Learning

When we consider these findings in relation to schools and student learning, it is clear that collaborative learning is an essential part of the educational process.

The Evidence for Learning summary on Collaborative Learning is an excellent overview. It explains that collaborative approaches have a consistently positive effect on learning.

I noticed the emphasis on intentional design, which aligns with the research analysis from the team at TU Dortmund University. Here’s a further passage from the Evidence for Learning summary:

[Collaborative learning] requires much more than just sitting students together and asking them to work in a group; structured approaches with well-designed tasks lead to the greatest learning gains.

Some other key considerations are:

  • Students need support and practice to work together; it does not happen automatically.
  • Tasks need to be designed carefully so that working together is effective and efficient, otherwise some students will try to work on their own.
  • Competition between groups can be used to support students in working together more effectively. However, overemphasis on competition can cause learners to focus on winning rather than succeeding in their learning.
  • It is particularly important to encourage lower-achieving students to talk and articulate their thinking in collaborative tasks to ensure they benefit fully.

Your Talking Points

Here is a range of key takeaways and provocations from today’s issue:

  1. Design teams that create a visible, proximal, and relative advantage.
  2. How intentional are we in the design of our group or team activities?
  3. How dispensable is their contribution? Is this worthy of their time?

🕳🐇 Down the Rabbit Hole

Complement this issue with Create Safety and Togetherness #249, Willful Blindness — Medium article, If You Are The 1st Responder To New Ideas, You Have A Critical Job #243, The Three Pillars of Powerful Team Collaboration — blog, Successful Teams Are More Open About Their Mistakes — blog

How To Make The Most Of The First 5 Minutes Of Your Workshop

And I am not talking about icebreakers

This article is part of an edited transcript of a great conversation with Jim Sill from Deploy Learning about facilitation and workshop leadership skills.

This section explores what it takes to create a workshop, training or meeting space where participants are heard and valued.

I share my approach to starting workshops and how I make the most of the first five to ten minutes.

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Google Forward Event at the Melbourne Arts Centre (2018)
Jim Sill ↘︎

When working with large groups, it can be challenging to create a space where individuals are heard and feel valued. Can you talk about your approach to that? How do we value the individuals in the room? How can we help them be heard?

Tom Barrett ↘︎

It starts with intentional design. Pay attention to the experience.

Yes, to content, for sure. Know what we are working on, but also recognise that everybody’s going to experience something together. So be intentional in the design of the experience.

Try to think through what the experience is going to be.

  • How will I gather feedback?
  • What am I doing at the beginning?
  • How do we transition into the first activity?

At the beginning of my face-to-face workshops, when I first started facilitating, I met people at the door as they came in, making sure that people in the first five or ten minutes were spoken to and were greeted with warmth and kindness.

I know that sounds obvious, but it’s easy to forget.

When your projector or display is not working, when you are trying to get that website running, you start to forget those things.

There’s been plenty of workshops where I’ve been in the middle of tech support, crunched over my laptop with a conference technician trying to get on the network, and people have started to come in. And I’ve just left it, and I’ve just gone and spoken to people because that’s what I’m there for.

One of the things I do to ensure that the workshop space is intentional is to set very clear protocols. Even in an hour session, I take five or ten minutes to talk about, ‘what are we here for?’ Let’s talk about that. Let’s be clear about that. If I need to do any sharing about agreed expectations, I would.

I also set a range of workshop protocols which are to do with participation and feedback. One of them, for example, is stepping up and stepping back. So I say at the beginning of the workshop:

“There’s an expectation on everybody today to step up and contribute. Today’s session involves your participation. You’re going to be part of it, but also notice the times when you need to step back. So step up and step back. Try to balance that.”

We need to communicate to workshop participants; these are the expectations to manage those expectations throughout the session then.

Invariably, when I take that five minutes to set protocols, there is a much higher likelihood of a successful workshop.

People might sit back too much, or they’re not going to participate in the intended way. And so, at the beginning of a meeting or workshop, talk about, “what are our protocols?”

We’ve all experienced this with generic staff meeting scenarios. We’ve got to switch our phones off— I’m talking specifically about how do we participate effectively? How do we contribute to this work? How do we cue our participants into what is expected of them so that they can be successful?

I might say things like:

“Today’s going to be a pretty creative session. So I was hoping you could tune into that part of your mindset, where we’re going to be quite creative. There’s a section later on where we’re going to be working on ideas together.”

I might even throw a follow-up question in there, “what might help us tune in to that type of participation?”

What I often say, Jim, is we take the time to talk about the talking. At the beginning of the workshop. Talk about the talking you’re going to do so that the expectations are clear in people’s minds.


In the first five minutes of your workshop:

  • Talk to as many people as you can, connect with them and learn their names or something about them.
  • Establish clear expectations about the workshop participation journey. (This is easy to communicate when you are intentional in your workshop design).
  • Set protocols about participation — talk about the talking.